Trust & Compliance

Agchange is built for trust, clear disclosures, and compliance workflows for regulated categories— without claiming to be a regulator or approving transfers.

Trust Badges & Verification

What our verification badges mean and how we verify sellers and listings

Verified Seller

Identity Verified

This seller has completed identity verification and has Stripe Connect payout enabled. They can receive payments directly from completed transactions.

  • Identity verified
  • Stripe Connect account active
  • Payouts enabled

TPWD Breeder Permit

Permit Verified

For whitetail breeder listings, sellers must upload their TPWD Breeder Permit document. Admin verifies the permit before the listing goes live.

  • TPWD permit document uploaded
  • Admin verified
  • Listing-level verification

Horse Bill of Sale

Order Document

For Horse & Equestrian transactions, Agchange generates an in-platform Bill of Sale / written transfer document tied to the order. Buyer and seller can view/download it from the order details page.

  • Generated at checkout when required fields are present
  • Stored under the order’s documents
  • Buyer/seller can confirm “signed” (timestamped)

Transfer Approval Verified

Order-Level

For whitetail breeder sales, sellers must upload TPWD Transfer Approval for compliance. Admin verifies the document. Sellers receive funds via Stripe when the buyer pays; Agchange does not hold or release payouts.

  • TPWD transfer approval uploaded
  • Admin verified
  • Required for whitetail compliance workflow

Compliance Status

Pending Review

Some listings require admin review before going live. Statuses include:Pending Review, Approved, or Rejected.

  • Whitetail breeder: Always requires review
  • Other specialty livestock: Review if "other_exotic" species
  • Admin verifies documents

Texas-Only Animal Transactions

To ensure compliance with Texas Parks and Wildlife Department (TPWD) and Texas Animal Health Commission (TAHC) regulations:

  • All animal listings must be located in Texas
  • Only Texas residents can bid on or purchase animal listings
  • Buyers must have a Texas address in their profile
  • Stripe billing/shipping address must be in Texas (verified post-payment)
  • Equipment listings are exempt and can be multi-state

🔒 Air-Tight Enforcement

If a non-Texas buyer attempts to purchase an animal listing, the payment is automatically refunded and the listing remains available. This is enforced via Stripe address verification in our webhook handler.

How payments work

Seller verification and listing review before listings go live

1

How payments work

Agchange is a software marketplace. We verify sellers and review required documentation and listings before they go live. Payments are processed by Stripe. Agchange does not hold funds, provide escrow, or condition payouts on delivery.

2

Compliance Verification

For whitetail breeder orders: Seller must upload TPWD Transfer Approval document. Admin verifies the document.

3

Seller receives funds

Sellers receive funds via Stripe when the buyer pays. Agchange does not hold or delay payouts.

Prohibited Items

  • Venison, deer meat, or any processed game meat - Cannot sell processed game meat
  • Hunting tags, licenses, or permits for sale - Cannot sell hunting permits/tags/licenses
  • Wild whitetail deer - Must be from licensed breeder facilities only
  • Any listing attempting to circumvent TPWD regulations

Our system automatically scans listings for prohibited keywords and blocks them server-side. Admin review also catches any attempts to list prohibited items.

Compliance Workflow

How listings are reviewed and approved

Whitetail Breeder Listings

  1. Seller creates listing with TPWD permit information
  2. Seller uploads TPWD Breeder Permit document
  3. Listing goes to
    Pending Review
    status
  4. Admin reviews and verifies permit document
  5. Admin approves → Listing becomes
    Active
  6. After sale: Seller uploads TPWD Transfer Approval
  7. Admin verifies transfer approval
  8. Seller receives funds via Stripe when the buyer pays (we do not hold or release payouts)

Registered & Specialty Livestock Listings

  1. Seller creates listing with species and TAHC disclosures
  2. Standard species: Auto-approved (goes
    Active
    )
  3. "Other Exotic" species: Requires admin review
  4. Admin reviews → Approves or rejects

Cattle/Livestock Listings

  1. Seller creates listing with identification/health disclosures
  2. Auto-approved (goes
    Active
    )
  3. Buyer responsible for brand inspection (interstate transport)

Ranch Equipment & Attachments

  1. Seller creates listing
  2. Includes machinery, attachments, and implements (not vehicles)
  3. Auto-approved (goes
    Active
    )
  4. Multi-state allowed (no TX-only restriction)

Ranch Vehicles & Trailers

  1. Seller creates listing
  2. Vehicles (UTV/ATV/Trailer/Truck): Require title/VIN information
  3. Auto-approved (goes
    Active
    )
  4. Multi-state allowed (no TX-only restriction)

Transaction Protection

How disputes and protection windows work

Agchange offers optional transaction protection for buyers:

  • Verified listing window (7 days): Buyer can dispute within 7 days of delivery
  • Verified listing window (14 days): Extended dispute window for higher-value transactions
  • Dispute resolution: Admin reviews disputes and resolves (refund when appropriate). Agchange does not hold funds.

Protection windows are optional and set by sellers. Standard dispute window (72 hours) applies to all transactions.

Frequently Asked Questions

Why is Texas-only enforcement so strict?

Texas wildlife and livestock regulations require that animal transactions occur within Texas. This ensures compliance with TPWD and TAHC regulations and prevents illegal interstate transport.

What happens if I'm not from Texas but want to buy equipment?

Equipment listings are exempt from Texas-only restrictions. You can purchase ranch equipment from any state.

How long does compliance review take?

Admin reviews are typically completed within 24-48 hours. Whitetail breeder listings require permit verification, which may take longer if documents need clarification.

What if my listing is rejected?

You'll receive a rejection reason from admin. You can fix the issues and resubmit, or contact support for clarification.

When will I receive my payout?

Sellers receive funds via Stripe when the buyer pays. Agchange does not hold or delay payouts. TPWD Transfer Approval (for whitetail breeder sales) is a documentation requirement; it does not gate or delay payout.

Report a Listing or Contact Compliance

If you see a listing that violates our compliance policies or have questions about compliance:

View Compliance DetailsEmail Compliance Team