Field Notes is our “high-signal” library for real transactions—what to do, what to avoid, and how to move faster with fewer surprises.
TL;DR (start here)
- Buyers: Learn how to evaluate listings, understand trust/compliance, and choose the right payment method.
- Sellers: Learn how to publish faster, set expectations, and get paid smoothly (without confusion).
- Everyone: Learn what we verify, what we don’t, and how to keep transactions on-platform.
Who this is for
- First-time buyers who want to avoid mistakes and checkout friction
- Sellers who want listings approved quickly and payments processed smoothly (via Stripe when the buyer pays)
- High-ticket buyers/sellers ($10k–$50k+) who need predictable payment rails
- Anyone who wants to understand badges, compliance workflow, and transaction timelines
What you’ll find here (and how to use it)
- Guides: step-by-step “do this next” instructions for common scenarios
Start:/field-notes/guides - Trust & Compliance: plain-English explanations of badges, review, and “marketplace workflow” checks
Start:/trustand/field-notes(Trust category) - Payments: how card vs bank transfer vs wire works at different price points, and how to prevent declines
Start: “Large purchases: Card vs Bank Transfer vs Wire”
Most common questions we’ll answer
- “Why does checkout fail for large amounts?”
- “What does Marketplace Review Complete mean?”
- “How do dispute windows work (we do not hold funds; payments are processed by Stripe)?”
- “What should I do before I accept an offer?”
Quick links (inside the app)
- Browse listings:
/browse - Notifications:
/dashboard/notifications - Messages:
/dashboard/messages - Orders:
/dashboard/orders - Seller dashboard:
/seller/overview
Want a topic covered?
Send your question (and screenshots if helpful) via /contact. The best topics usually come straight from live transactions.